Search results for “secure”

Help & Support Resources

Admin Guide for Business Edition

An Overview of how to set up users in the Digital Banking Business Edition

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Vault Overview

How to securely share and manage documents in Wealth Access

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Home Screen Overview

New to Wealth Access? This guide will provide you with an overview of the Home Screen and key features.

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ATM and Debit Card Security Tips

Automated Teller Machines (ATMs) provide a convenient way to access your account, however, they are also a target for fraudsters and other criminals. To protect your identify and ensure your personal safety, we recommend you exercise caution when using an ATM or when using your ATM or Debit Card.

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What is phishing?

The following guidelines will help you identify phishing early so you can keep your information safe.

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ZelleĀ® Frequently Asked Questions

Zelle is a fast, secure and easy way to send money directly between bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

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LIBOR Changes

The LIBOR interest rate benchmark will be phased out at the end of 2021. As such, financial institutions cannot rely on LIBOR being available after that time, and will have to identify a suitable alternative index.

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Paycheck Protection Program FAQ

Frequently asked questions about The Paycheck Protection Program. The Paycheck Protection Program provides forgivable loans to small businesses to help them pay their employees and cover other eligible expenses during the COVID-19 crisis. Loans are up to $10 million and can be forgiven for the full amount.

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Closing an Account

If you need to close an account, you can place a request from within Digital Banking and specify how to handle any remaining funds within the acccount.

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How to Update Contact Information

Use the Contact Preferences feature to update your primary contact information and change your address. *Private Client Edition Only*

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Digital Banking Glossary of Terms - Business & Corporate

If you're getting to know the Digital Banking platform, you'll need to start out by understanding these key terms.

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User Guide for Corporate Edition

As a new user in Corporate Edition, here are resources to help jumpstart your use of the Digital Banking platform.

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Sending Domestic Wires in Private Client Edition

If you're using Private Client Edition for our personal clients, you're already set up to send wire transfers to any US-based bank. Read on to learn how.

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Notify Recipients of a Processed Payment

Have the Digital Banking Platform send your recipients a notification when a payment is processed.

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How to reset your Password in Digital Banking

The following instructions will guide you through resetting your Digital Banking Password.

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Digital Banking End-User System Requirements

Get an understanding of the supported browsers and devices needed to use Digital Banking features.

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Digital Banking Security Controls for Business Clients

We have established the following standard Digital Banking security controls that you should be familiar with.

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Secure Messages

Secure Messaging allows for two-way communication between you and our support team. Since the message is delivered securely within the Online Banking system, sensitive material and information can be included... attachments, too.

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Corporate User Management

Learn how to add/remove or modify your users in the Corporate Edition of Digital Banking

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How to Use Boston Private's Secure Mail Server

When a Secure encrypted Mail message is sent to you from Boston Private, you will receive a separate email notification from the sender that will contain instructions on how to retrieve the encrypted message. Here are instructions on how to use the tool.

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IRS Bulletin on Tax Fraud: Email Phishing Combines W-2 Theft and Wire Fraud

February 9, 2018 | The Internal Revenue Service has issued an advisory bulletin to all tax professionals, employers, and other tax payers about tax form related phishing campaigns, including several new variations that combine W-2 scams with business email compromise (BEC) and wire transfer fraud.

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