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When creating accounts online, banking or otherwise, it is recommended that you create a strong password that is difficult to crack or guess. A strong password should aim to be 12 characters, contain numbers, symbols, capital letters, lower case letters, cannot be found in a dictionary and would not be obvious to someone who has had a conversation with you. It seems complex and hard to remember—provided below is a way to decide on a new password. Read more
The FDIC often hears from bank customers who believe they may be the victims of financial fraud or theft, and our staff members provide information on where and how to report suspicious activity. To help further, FDIC Consumer News includes crime prevention tips in practically every issue. As part of that coverage, we feature here a list of 10 scams that you should be aware of, plus key defenses to remember. Read more
Instructions for making a wire transfer from another bank to your Boston Private account. Includes Routing Number, SWIFT Code, BIC Code. Read more
Protect Your “Cyber Home” With a Solid Foundation. Simple steps to secure your computers and mobile devices for Internet banking and shopping. Read more
To minimize the damage, protect yourself from further harm, and repair your good reputation and credit, it is important to take immediate action such as the steps listed below. Read more
Businesses can help prevent fraud by implementing these controls. Read more
Identity theft can happen despite your precautions. Prompt detection allows you to take defensive action quickly and minimize the damage. Read more
For business accounts, we have established the following standard Online Banking security controls Read more
In addition to our standard security controls, Boston Private recommends that you consider the implementation of the following business and technology security practices to further mitigate the risk of online fraud. Read more
The following are security tips and best practices to keep in mind when accessing your online banking account via a mobile device. Read more
For business accounts, we have established the following standard Mobile Banking security controls. Read more
When traveling abroad, we recommend that you notify us of your travel plans at least 24 hours in advance. Notify your relationship manager directly, or contact your local banking office where our staff would be happy to help Read more
Automated Teller Machines (ATMs) provide a convenient way to access your account, however, they are also a target for fraudsters and other criminals. To protect your identify and ensure your personal safety, we recommend you exercise caution when using an ATM or when using your ATM or Debit Card. Read more
If you believe your account has been subject to an incorrect, unauthorized, or unrecognized electronic fund transfer, you can ask the bank to investigate. Read more
To process your request as quickly as possible, please send a written request including: Read more
The suggested guidelines below will help to secure your computer and Online Banking habits from potential viruses, worms, and malicious e-mail to reduce the risk of online fraud and identity theft. Read more
If you believe you have lost your card or if it has been stolen, follow these steps. Read more
Get oriented to the Home Screen and menu system. Read more
How to enable TouchI D or Face ID on Apple iOS devices. Read more
Learn how to review your account details by selecting an account and viewing the available information. View transaction history, search, filter and export the results. Read more