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Client Support & Concierge Desk
If you have a question about your existing account, digital banking, opening an account, or have a general client service issue please contact our concierge desk.
| All Regions | Monday - Friday |
| (888) 322-2120 | 8:00 am - 8:00pm ET |
| Help & Support Resources | |
| - Help Portal | |
| - Loan Payoff Quote Instructions | |
| - Locations & ATMs | |
General Inquiries by Region
If you're trying to get in touch with a specific region or office please contact them here.
| Greater Boston Area | Monday - Friday |
| (617) 912-4000 | 8:30 am - 5:00pm ET |
| San Francisco Bay Area | Monday - Friday |
| (650) 378-3700 | 8:30 am - 5:00pm PT |
| Greater Los Angeles Area | Monday - Friday |
| (818) 501-1700 | 8:30 am - 5:00pm PT |
| Lost or Stolen Cards: 24x7 Support |
| (800) 554-8969 |
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Find an Office
| (617) 912-1900 phone |
| (617) 412-3111 fax |
| Lucy Muscarella |
| 617-912-4402 |
| lmuscarella@bostonprivate.com |
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