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Help & Support Resources

ZelleĀ® Frequently Asked Questions

Zelle is a fast, secure and easy way to send money directly between bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

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Positive Pay - How to Include Business Bill Pay Paper Checks

Business Bill Pay service initiates payments either electronically or via paper check. If paper checks are issued from the Boston Private account and there is Positive Pay on the account, those checks will need to be uploaded into Positive Pay.

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Transferring Money to Another User

Digital Banking allows for person to person transfers to someone else who has an account at Boston Private. The recipient must also be a user in Digital Banking with an open Checking or Savings account.

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