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Help & Support Resources

Closing an Account

If you need to close an account, you can place a request from within Digital Banking and specify how to handle any remaining funds within the acccount.

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How to Update Contact Information

Use the Contact Preferences feature to update your primary contact information and change your address. *Private Client Edition Only*

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Positive Pay - How to Include Business Bill Pay Paper Checks

Business Bill Pay service initiates payments either electronically or via paper check. If paper checks are issued from the Boston Private account and there is Positive Pay on the account, those checks will need to be uploaded into Positive Pay.

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