Protect Yourself From Fraud

Remember, do not provide personally identifiable information to anyone calling you, including Boston Private. If you receive a suspicious phone message from someone claiming to be from Boston Private and provided personal or financial information, contact us immediately.

Fraud, Security & Business Continuity

Technology has improved the way we do business, but it has also made it easier for individuals to create realistic counterfeit and fictitious checks as well as false identification that can be used to defraud financial institutions and businesses. As a result, check forgeries, identity thefts and other types of fraud are on the rise nationwide and can be disruptive and costly.

At Boston Private, the security of client information is extremely important. We endeavor to guard against unauthorized access to this information and we are committed to helping clients take appropriate action to prevent fraud. 

Want to know more about what we do to protect your information? Read a detailed description of our Information Security Program (ISP).

Read the ISP Whitepaper

Stay Protected

We provide our clients online banking protection software from Trusteer, a leader in online security—free of charge. Trusteer Rapport helps to prevent fraudulent activity within your computer’s browser when using our online banking system. 

Get Trusteer

Get Educated

One of the best ways to prevent fraud and keep your accounts secure is to educate yourself on the threats that exist and how to protect against them.  Learn more about:

We also publish timely news and information about Information Security & Fraud in The Vault, our Content Library.

Take Action

Wondering what you can start doing to help prevent fraud?  There are a number of small habits that you can adopt starting today.

What is Identity Theft?

Identity theft involves acquiring key pieces of someone's identifying information, such as name, address, date of birth, Social Security Number and mother's maiden name, in order to impersonate them. This information enables the identity thief to commit numerous forms of fraud which include, but are not limited to:

  • Taking over the victim's financial accounts
  • Opening new bank accounts
  • Purchasing automobiles or watercraft 
  • Applying for loans, credit cards and social security benefits
  • Renting apartments,
  • Establishing services with utilities and phone companies

What can I do to prevent it?

Wondering what you can do to mitigate Identity Theft?  Access our Identity Theft Toolkit to learn more about what you can do to prevent Identity Theft and what to do if you've been affected.

Access the Toolkit

Fraud presents itself

in many different ways.

Sometimes it doesn't present itself at all,

until it's too late.

Get educated on common types of fraud below so you're better able to identify fraud before it happens.

Business Email Compromise

Business E-mail Compromise, or BEC, is a sophisticated fraud scheme in which fraudsters compromise a legitimate e-mail address through social engineering or computer intrusion, and then use this e-mail to conduct unauthorized transfers.  

Read More

Account Takeovers

Are when criminals using stolen and counterfeit personal identification take over an account to remove funds before the original owner or bank can detect the unauthorized activity.  There are steps you can take to help prevent this from happening.

Preventing Account Takeovers


Phishing is the name given to the practice of sending emails at random purporting to come from a genuine company operating on the Internet (typically a bank), in an attempt to trick individuals into disclosing information at a bogus website operated by fraudsters. 

Checking Account Fraud

The unauthorized use of a checking, savings or money market account. This generally happens when checks, ATM or debit cards are stolen, copied, altered or counterfeited and used to transfer money, withdraw cash or pay for merchandise or services that the actual account holder did not authorize. 

ATM & Debit Card Security Tips

Traveling?  Let us know.

Using your ATM or Debit Card while traveling can often flag our fraud monitoring software that looks for transactions taking place in unusual locations.  This can result in an inadvertent disabling of your card.  If you inform us of your travel in advance, we can prevent your card from being inadvertently disabled in most cases.

Set a Travel Notice

Report a Fraudulent Transaction

If you believe that you have been the victim of fraud and would like to report a fraudulent transaction on one of your accounts, click below to get started.

Report Fraud

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