Overview of Touch ID

Touch ID is now available on all iPhone mobile applications. This is an overview of how to take advantage of this feature. Read more

How to Enroll in Personal Online Banking

Whether you just opened an account, or are getting around to logging in with an existing account, follow these simple steps to enroll in personal Online Banking. Read more

New Mobile Check Deposit Requirement – Restrictive Endorsement

Effective July 1, 2018 we will require that “For Mobile Deposit Only” be added below the endorsement on any mobile check deposit. Read more

Customizable Favorite Accounts

February 22, 2018 | Favorite Accounts now have no limit to the number of accounts you choose. All accounts set as a favorite will appear on your Home screen. Read more

Spendable Balance Update

February 22, 2018 | Spendable Balance provides you more details about the amount of money you have available to use, allowing you to better plan for your near-term cash flow. Now, future payments and transfers will be reflected, giving you an even more accurate picture without having to pull out your calculator. Read more

Mobile Banking FAQ

Frequently asked questions about mobile banking. Read more

Personal Mobile Banking Quickstart Guide

Learn more about how to get started with Mobile Banking. Read more

How to reset your Passcode for Online Banking

The following instructions will guide you through the Online Banking Forget Passcode reset instructions, to reset your Online Banking passcode. Read more

How to add an External Transfer Account in Personal Online Banking

The External Transfers feature is a simple and convenient money management tool to transfer funds between your online account at Boston Private and an account at another financial institution. Read more

How to Download Transaction History

The system allows you to download your transaction history in a variety of formats that you can later import into personal finance software, such as Quicken, QuickBooks or Microsoft Money, or spreadsheet software, such as Microsoft Excel or Lotus 1-2-3. Read more

How to Retrieve a Check Copy in Online Banking

Instructions for how to retrieve check copies. Read more

How to Create a Strong Password

When creating accounts online, banking or otherwise, it is recommended that you create a strong password that is difficult to crack or guess. A strong password should aim to be 12 characters, contain numbers, symbols, capital letters, lower case letters, cannot be found in a dictionary and would not be obvious to someone who has had a conversation with you. It seems complex and hard to remember—provided below is a way to decide on a new password. Read more

Mobile Banking App Enhancements

September 20, 2017 | As part of our ongoing commitment to simplify and improve your ability to manage your funds, we are happy to announce that the Personal and Business Mobile Banking Apps have a new look and feel and include the following enhancements. Read more

ATM & Debit Card Transaction Description Update

August 21, 2017 | We have made changes to our ATM/Debit Card descriptions to make it easier for you to identify transaction types shown on your statements. Starting August 21, you will notice enhanced card transaction descriptions beginning with EFT (Electronic Funds Transfer). Read more