Disabling Blocked Cookies to Access Bill Pay Digital Banking > Bill Payment

If you are experiencing a "Blocked Cookies" warning message, you may need to change your browser settings for your system to be compatible with our Bill Pay service. Read more

First Time Login for Converting Users Digital Banking > Getting Started

Instructions for how to login to the new Digital Banking platform for users of Online Banking prior to November 13th, 2019. Read more

Add External Accounts for External Transfers Digital Banking > Moving Money

The External Transfers feature allows you to link your Digital Banking accounts to bank accounts at other financial institutions for the purpose of transferring money. Read more

Transfers Between Accounts Digital Banking > Moving Money

Learn how to create one-time, scheduled or recurring transfers between accounts you can access at Boston Private. Read more

Activity Center Digital Banking > Moving Money

'Activity Center' lists all user activity initiated from within Digital Banking, including scheduled and recurring transfers and payments. Read more

Home Screen Overview Digital Banking > Getting Started

Get oriented to the Home Screen and menu system. Read more

Enabling Touch ID or Face ID on iOS Digital Banking > Getting Started

How to enable TouchI D or Face ID on Apple iOS devices. Read more

Account Details & History Digital Banking > Getting Started

Learn how to review your account details by selecting an account and viewing the available information. View transaction history, search, filter and export the results. Read more

Managing Digital Banking Alerts Digital Banking > Getting Started

Learn the basics of setting up user-level alerts for low balance, check clearance or executed transactions. Read more

Secure Messages Digital Banking > Getting Started

Secure Messaging allows for two-way communication between you and our support team. Since the message is delivered securely within the Online Banking system, sensitive material and information can be included... attachments, too. Read more

Personal Financial Management Digital Banking > Getting Started

Personal Financial Management, or “PFM” for short, allows you to gain visibility into your finances across multiple financial institutions right inside of Digital Banking. Link accounts from other banks, wealth managers, credit card providers and more. Read more

How to reset your Password in Digital Banking Digital Banking > Settings & Reports

The following instructions will guide you through resetting your Digital Banking Password. Read more

Digital Banking End-User System Requirements Digital Banking > Getting Started

Get an understanding of the supported browsers and devices needed to use Digital Banking features. Read more