Disabling Blocked Cookies to Access Bill Pay Digital Banking > Bill Payment

If you are experiencing a "Blocked Cookies" warning message, you may need to change your browser settings for your system to be compatible with our Bill Pay service. Read more

PositivePay - Uploading a Check Issued File Digital Banking > Cash Management Services

Read these instructions to learn how to upload a check issued file in PositivePay. Read more

Accessing Positive Pay in Digital Banking Digital Banking > Cash Management Services

How to access PositivePay functionality from within Digital Banking. Read more

PositivePay - Mobile Exception Decisions Digital Banking > Cash Management Services

Make exception decisions on the go, right in the Digital Banking mobile app. Read more

First Time Login for Converting Users Digital Banking > Getting Started

Instructions for how to login to the new Digital Banking platform for users of Online Banking prior to November 13th, 2019. Read more

Multi-Wire Payment Creation Digital Banking > Moving Money

Multi-Wire Payment Creation Read more

Digital Banking Glossary of Terms - Business & Corporate Digital Banking > Getting Started

If you're getting to know the Digital Banking platform, you'll need to start out by understanding these key terms. Read more

Corporate Information Reporting Digital Banking > Settings & Reports

Corporate Information Reporting Read more

Transfers Between Accounts Digital Banking > Moving Money

Learn how to create one-time, scheduled or recurring transfers between accounts you can access at Boston Private. Read more

Activity Center Digital Banking > Moving Money

'Activity Center' lists all user activity initiated from within Digital Banking, including scheduled and recurring transfers and payments. Read more

Recipient Management Digital Banking > Moving Money

A ‘Recipient’ is an individual or company which is either debited or credited via ACH or wire. Read more

Split Payroll Payments Digital Banking > Moving Money

Split Transactions Read more

Tax Payments Digital Banking > Moving Money

Tax Payments Read more

ACH File Import Digital Banking > Moving Money

Learn how to upload and create ACH Batches from a NACHA or CSV file. Read more

Internal Multi-Account Transfer Digital Banking > Moving Money

Learn how to make Internal multi-account transfers. Read more

Account Label Management Digital Banking > Settings & Reports

Account Labeling allows you to group accounts for easy identification. Read more

Managing User Roles Digital Banking > Settings & Reports

User Roles are created to control feature entitlements and dollar limits for one or more company users. Read more

Corporate User Management Digital Banking > Settings & Reports

Learn how to add/remove or modify your users in the Corporate Edition of Digital Banking Read more

Home Screen Overview Digital Banking > Getting Started

Get oriented to the Home Screen and menu system. Read more

Enabling Touch ID or Face ID on iOS Digital Banking > Getting Started

How to enable TouchI D or Face ID on Apple iOS devices. Read more