Disabling Blocked Cookies to Access Bill Pay Digital Banking > Bill Payment

If you are experiencing a "Blocked Cookies" warning message, you may need to change your browser settings for your system to be compatible with our Bill Pay service. Read more

PositivePay - Uploading a Check Issued File Digital Banking > Cash Management Services

Read these instructions to learn how to upload a check issued file in PositivePay. Read more

Accessing Positive Pay in Digital Banking Digital Banking > Cash Management Services

How to access PositivePay functionality from within Digital Banking. Read more

PositivePay - Mobile Exception Decisions Digital Banking > Cash Management Services

Make exception decisions on the go, right in the Digital Banking mobile app. Read more

First Time Login for Converting Users Digital Banking > Getting Started

Instructions for how to login to the new Digital Banking platform for users of Online Banking prior to November 13th, 2019. Read more

Digital Banking Glossary of Terms - Business & Corporate Digital Banking > Getting Started

If you're getting to know the Digital Banking platform, you'll need to start out by understanding these key terms. Read more

Transfers Between Accounts Digital Banking > Moving Money

Learn how to create one-time, scheduled or recurring transfers between accounts you can access at Boston Private. Read more

Activity Center Digital Banking > Moving Money

'Activity Center' lists all user activity initiated from within Digital Banking, including scheduled and recurring transfers and payments. Read more

Split Payroll Payments Digital Banking > Moving Money

Split Transactions Read more

Tax Payments Digital Banking > Moving Money

Tax Payments Read more

Account Label Management Digital Banking > Settings & Reports

Account Labeling allows you to group accounts for easy identification. Read more

Home Screen Overview Digital Banking > Getting Started

Get oriented to the Home Screen and menu system. Read more

Enabling Touch ID or Face ID on iOS Digital Banking > Getting Started

How to enable TouchI D or Face ID on Apple iOS devices. Read more

Account Details & History Digital Banking > Getting Started

Learn how to review your account details by selecting an account and viewing the available information. View transaction history, search, filter and export the results. Read more

Business User Management Digital Banking > Settings & Reports

Learn how to manage users in the Business Edition of Digital Banking. Read more

Managing Digital Banking Alerts Digital Banking > Getting Started

Learn the basics of setting up user-level alerts for low balance, check clearance or executed transactions. Read more

Secure Messages Digital Banking > Getting Started

Secure Messaging allows for two-way communication between you and our support team. Since the message is delivered securely within the Online Banking system, sensitive material and information can be included... attachments, too. Read more

Enroll in Business Bill Pay Digital Banking > Bill Payment

Instructions for how to enroll in Business Bill Pay. Read more

Managing Users in Business Bill Pay Digital Banking > Bill Payment

Instructions for how to add new users to your Business Bill Pay service. Read more

How to reset your Password in Digital Banking Digital Banking > Settings & Reports

The following instructions will guide you through resetting your Digital Banking Password. Read more