First Time Login for Converting Users Digital Banking > Getting Started

Instructions for how to login to the new Digital Banking platform for users of Online Banking prior to November 13th, 2019. Read more

Digital Banking Glossary of Terms - Business & Corporate Digital Banking > Getting Started

If you're getting to know the Digital Banking platform, you'll need to start out by understanding these key terms. Read more

Home Screen Overview Digital Banking > Getting Started

Get oriented to the Home Screen and menu system. Read more

Enabling Touch ID or Face ID on iOS Digital Banking > Getting Started

How to enable TouchI D or Face ID on Apple iOS devices. Read more

Account Details & History Digital Banking > Getting Started

Learn how to review your account details by selecting an account and viewing the available information. View transaction history, search, filter and export the results. Read more

Managing Digital Banking Alerts Digital Banking > Getting Started

Learn the basics of setting up user-level alerts for low balance, check clearance or executed transactions. Read more

Secure Messages Digital Banking > Getting Started

Secure Messaging allows for two-way communication between you and our support team. Since the message is delivered securely within the Online Banking system, sensitive material and information can be included... attachments, too. Read more

Using Soft Tokens with Digital Banking Digital Banking > Getting Started

Get an overview of when you'll need a token to approve Corporate Payments and how to download and link the Symantec Soft Token app. Read more

Digital Banking End-User System Requirements Digital Banking > Getting Started

Get an understanding of the supported browsers and devices needed to use Digital Banking features. Read more