To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. Read more

Paying your bill is simpler, smarter and faster with Bill Discovery. Read more

With interactive fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. Read more

Automated Teller Machines (ATMs) provide a convenient way to access your account, however, they are also a target for fraudsters and other criminals. To protect your identify and ensure your personal safety, we recommend you exercise caution when using an ATM or when using your ATM or Debit Card. Read more

A brief overview of frequently asked questions about our Card Manager service. Read more

If you believe you have lost your card or if it has been stolen, follow these steps. Read more

The following guidelines will help you identify phishing early so you can keep your information safe. Read more

Zelle is a fast, secure and easy way to send money directly between bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank. Read more

The LIBOR interest rate benchmark will be phased out at the end of 2021. As such, financial institutions cannot rely on LIBOR being available after that time, and will have to identify a suitable alternative index. Read more

What to do if you're getting an "Access Denied" error message when trying to access Digital Banking. Read more

We’re dedicated to helping you meet your banking requirements, and have business continuity plans in place to support that commitment in any environment. Our Business Continuity Manager works with each business unit to develop effective, risk-appropriate solutions so that we can quickly resume critical business functions and minimize financial risk. Read more

We have designed a Third Party Risk Management (TPRM) Program in accordance with industry best practices, regulatory, and state requirements. Boston Private’s TPRM program is designed to identify and reduce strategic, operational, financial, reputational, and cyber risks to the organization. We also ensure that our third parties comply with regulations and protect client information. Read more

The following information is provided to our Personal Clients as a reference for how individual clients may use our wire services. Read more

When a Secure encrypted Mail message is sent to you from Boston Private, you will receive a separate email notification from the sender that will contain instructions on how to retrieve the encrypted message. Here are instructions on how to use the tool. Read more

February 9, 2018 | The Internal Revenue Service has issued an advisory bulletin to all tax professionals, employers, and other tax payers about tax form related phishing campaigns, including several new variations that combine W-2 scams with business email compromise (BEC) and wire transfer fraud. Read more

When creating accounts online, banking or otherwise, it is recommended that you create a strong password that is difficult to crack or guess. A strong password should aim to be 12 characters, contain numbers, symbols, capital letters, lower case letters, cannot be found in a dictionary and would not be obvious to someone who has had a conversation with you. It seems complex and hard to remember—provided below is a way to decide on a new password. Read more

The FDIC often hears from bank customers who believe they may be the victims of financial fraud or theft, and our staff members provide information on where and how to report suspicious activity. To help further, FDIC Consumer News includes crime prevention tips in practically every issue. As part of that coverage, we feature here a list of 10 scams that you should be aware of, plus key defenses to remember. Read more

Protect Your “Cyber Home” With a Solid Foundation. Simple steps to secure your computers and mobile devices for Internet banking and shopping. Read more

To minimize the damage, protect yourself from further harm, and repair your good reputation and credit, it is important to take immediate action such as the steps listed below. Read more

Identity theft can happen despite your precautions. Prompt detection allows you to take defensive action quickly and minimize the damage. Read more