RDC - Remote Deposit Capture User Guide
The Remote Deposit Capture service uses a combination of one or more scanning devices, each connected to a Mac or PC running a local application, and a hosted web-service that can remotely control the scanner.
You can login to the web service through the Digital Banking platform where you can create a deposit batch, capture and validate the images and process the deposits directly to your connected account(s).
Included in the User Guide:
- Making Deposits
- Managing Users
First time users will need to install the Scanner Service that allows your Mac or PC to use the scanning device. Please contact Boston Private at (888) 322-2120 to schedule an install, which can be performed remotely with your authorization.
- Deposited checks will memo post intraday, so you will see your deposited items as pending transactions within minutes of confirming the deposit.
- Any items deposited before 9:00PM EST will be available next day.
RDC is supported by the Cash Management team, which can be reached through the Concierge Desk at (888) 322-2120 and asking for Cash Management.