Boston Private Bank & Trust Company takes great care to safeguard the security of your Online Banking transactions with us. As our customer, we believe you also have a stake in securing your Online Banking experience. There are two important roles that you can provide to help protect your confidential information and prevent online fraud and identity theft – the security of your computer and the security practices you adopt for Online Banking. The suggested guidelines below will help to secure your computer and Online Banking habits from potential viruses, worms, and malicious e-mail to reduce the risk of online fraud and identity theft. If you have questions on any of these tips, please contact your Private Banker at (617) 912-4000.
Use current versions of the operating system and applications on your company computer(s) and ensure that security patches are up-to-date. Most major software companies regularly release updates or patches to their software or operating systems to repair security problems. Some companies, such as Microsoft, offer you the ability to automatically receive these updates. All other vendor software updates can typically be found on their website.
Computer security programs including firewalls, anti-virus program and anti-spyware programs should be kept current. Ensure that your company computer(s) have anti-virus and anti-spyware protection and make sure these programs are updated regularly. Also, scan your computer(s) for viruses and spyware at least once per month.
Every computer system connected to the internet is at risk of an attack by an unauthorized intruder. Personal firewalls serve as a protective barrier between your computer, the internet and this risk. Personal firewalls can be either hardware or software and are a big part of improving the security on your computer.
This applies both to software available on the Internet and sent via e-mail. Installing software from unknown sources increases the probability of installing malicious code or accepting computer viruses. Also, exercise caution when trading files with other users as these may also contain software.
Adopt the following practices to help protect your Online Banking and confidential information from fraud and identity theft:
We are offering online banking protection software from Trusteer, a leader in online security, free of charge. Trusteer Rapport helps to prevent fraudulent activity within your computer’s browser when using our Online Banking System.
Do not download freeware or shareware; these programs often contain spyware or malicious applications.
Do not click on links or buttons in pop-up advertisement windows.
Use a pop-up blocker.
When shopping or banking online, it is important to make sure you are utilizing a secure connection. You can check for a secure site by looking at the web site address. Look for an “s” to follow http (i.e. https://). Also, many web browsers show an image of a padlock to indicate a secure connection. You can verify secure sites by “double-clicking” on the padlock icon located at the bottom of your browser application and reading the site info in the box that appears.
E-mail over the Internet is inherently not secure. Adopt the following practices to help secure e-mail communication and minimize the risk of being the victim of fraudulent e-mail scams.
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