To process your request as quickly as possible, please send a written request including:

1. Signed authorization by the borrower(s) listed on the account
2. The reason for the payoff
3. The date that you prefer the payoff quote be good thru
4. The Loan Number
5. A return fax number

Please provide this information with a cover sheet via fax to: 617-912-3708.

If you have questions about the payoff process, please contact our Loan Servicing department at (800) 619-2946.