Resource center

In this article:

• What is Card Manager?
• What devices are compatible with Card Manager?
• Who can I call for help with the Card Manager Service?
• Do I still need to call if I suspect fraud?
• Do preferences set in the Card Manager service override bank policies/procedures?
• How do I access Card Management?

Card Manager is a mobile application service within the Digital Banking mobile application that allows clients to control their SVB Private debit card usage to help mitigate fraud. Specifically, Card Manager allows clients to:

• Turn their cards on and off
• Set locations where cards may be used
• Restrict transactions based on merchant type
• Remotely control and monitor spending
• Establish transaction amount limits
• Schedule alerts for certain transaction types

Card Manager is available through the Card Management feature in the SVB Private's Digital Banking mobile application. Card Manager is not available to access from a desktop. The mobile application is designed to support the current and prior two operating system versions for:

• Apple iOS devices - Apple App Store
• Android based devices - Google Play Store

Card Manager can be downloaded on Tablets, but it will be rendered as a phone app vs. native tablet app.