Updates for
Important Information for Our Clients
An Important Update on Coronavirus - As the situation with Coronavirus continues to develop the well-being of our employees and our clients is what matters most. Read More Here
Resiliency Statement on the Coronavirus - Business Continuity personnel and support teams are actively monitoring developments related to the Coronavirus. Read More Here
Positive Pay Text Alerts - You can now request to have your mobile number set up to receive text messages for positive pay exceptions. Sign Up Here
The majority of our offices remain open with enhanced hygiene practices in place. We have decided to temporarily close a few offices.
Your Boston Private Relationship Manager, backed by our team of experts is here to serve you and merely a phone call away.
Our Concierge Desk is ready to serve you (888) 322-2120
Corporate clients must resubmit their recurring ACH payments, which did not migrate to the new platform. Read more about Recurring ACH Payments Require Reentry
Important updates about transactions processed on Nov 12 prior to Digital Banking conversion. Read more about Notice to Clients with External Transfers or ACH Processed on Nov 12
Starting on Wednesday, November 13th, you will only need to use your Symantec Token when you’re approving payments. Read more about With Digital Banking, Your Token is Only for Payment Approvals
Please make note of scheduled downtime for Bill Pay and the Online Banking Service starting on Friday, Nov 8 at 6pm ET. Read more about Online Banking Scheduled Downtime
Starting on Monday, December 2, 2019 we are modifying our internal controls for outbound wires from your account(s). As a result of this modification, you will no longer receive callbacks on every wire you send. Read more about Wire Callback Changes
The new Digital Banking platform launches on November 13th for current online banking users. Here's everything you need to know. Read more about Digital Banking Launches November 13th
We are upgrading our digital banking experience this fall. Please review the details so you know what to expect. Read more about Online Banking will become Digital Banking
Check search will now combine Review Checks, Paid Checks Report, Paid Check Search, Outstanding Issued Checks Report and All Checks Report. Read more about Positive Pay Report Upgrade
Business online banking is getting some small enhancements this fall. Read more about Business Online Banking - Fall Enhancements
Effective July 1, 2018 we will require that “For Mobile Deposit Only” be added below the endorsement on any mobile check deposit. Read more about New Mobile Check Deposit Requirement – Restrictive Endorsement
Important Information for Our Clients
An Important Update on Coronavirus - As the situation with Coronavirus continues to develop the well-being of our employees and our clients is what matters most. Read More Here
Resiliency Statement on the Coronavirus - Business Continuity personnel and support teams are actively monitoring developments related to the Coronavirus. Read More Here
Positive Pay Text Alerts - You can now request to have your mobile number set up to receive text messages for positive pay exceptions. Sign Up Here
The majority of our offices remain open with enhanced hygiene practices in place. We have decided to temporarily close a few offices.
Your Boston Private Relationship Manager, backed by our team of experts is here to serve you and merely a phone call away.
Our Concierge Desk is ready to serve you (888) 322-2120